Privacy Policy — Ezi Nurse

Effective Date: 14 July 2025

Thank you for trusting Ezi Nurse. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Ezi Nurse mobile application, website, and services (“Services”). By using our Services, you agree to this policy.

1. Information We Collect

We collect information to provide better services and ensure a personalized user experience.

a) Information You Provide Directly:

Personal Details: Full name, email address, phone number, educational details, country.
Account Credentials: Username, password (encrypted).
Payment Information: Only if you purchase premium services — handled via secure third-party payment gateways.
User Content: Messages, support requests, feedback, community posts.

b) Information Collected Automatically:

Device Information: Type, model, operating system, unique device identifiers.
Usage Data: App interactions, accessed features, session duration.
Log Information: IP address, browser type, language, access times, error logs, crash reports.
Location Data: Approximate geographic location (not precise GPS), if allowed by device settings.

c) Cookies & Tracking Technologies:

We may use cookies, pixels, and analytics tools to collect data about your browsing behavior to improve service and experience.

2. How We Use Your Information

We use the information we collect to:

Provide and manage the Ezi Nurse app and website.
Personalize your user experience.
Offer customer support and respond to inquiries.
Send important updates, promotional offers, and newsletters (you can opt-out anytime).
Process transactions and manage subscriptions.
Monitor usage, analyze trends, and improve app performance.
Ensure security, prevent fraud, and enforce our terms of service.

3. Sharing and Disclosure of Information

We do not sell or rent your personal data.

We may share your data in these situations:

With Service Providers: For hosting, payment processing, analytics, customer support — bound by strict confidentiality agreements.
For Legal Reasons: To comply with legal obligations, court orders, or protect the rights, safety, or property of Ezi Nurse, our users, or the public.
In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be part of the transfer.

4. Data Security

We take data security seriously and use industry-standard measures including:

Encryption of sensitive data.
Secure servers with controlled access.
Regular system updates and security audits.

However, no digital system is entirely immune from security risks. We encourage users to protect their account credentials and report suspicious activity.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Withdraw consent where processing is based on consent.
Opt-out of marketing communications at any time.

You may exercise these rights by contacting support@ezinurse.com.

6. Data Retention

We retain your personal information as long as your account is active or as needed to provide services. We may also retain data for legal obligations, dispute resolution, and enforcement of agreements.

7. Children’s Privacy

Ezi Nurse is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16. If we learn that a child’s data has been collected, we will delete it promptly.

8. Third-Party Services and Links

Ezi Nurse may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend you review their privacy policies before interacting with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly. Significant changes will be communicated via email or app notification.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Ezi Nurse Support Team
Email: support@ezinurse.com

privacy policy